Support
We read every message.
Contact
Email: stagereelapp@gmail.com
We aim to respond within 24 hours on weekdays.
Common questions
How do I delete my account?
Open the app → Profile tab (You) → scroll to Danger zone → tap Delete account → type DELETE → tap Delete forever. Your account, watch history, likes, and library are permanently removed.
I forgot my password.
On the sign-in screen, choose “Email me a 6-digit code instead” and we'll send a one-time login link. Reset your password from Profile once signed in.
An episode won't play.
Most episodes stream from Mux. If playback fails, force-quit the app and relaunch. If it persists, email us with the series + episode title and your device model.
When do paid episodes / subscriptions open?
Paid passes and subscription tiers are not part of v1. Free episodes are unlimited. We'll announce paid options when they're ready.
How do I report a community post?
Community posting is read-only preview in v1. Live posting and per-message reporting open with the next series drop. If you see something that violates our terms during a live preview, email us directly.